In a forum Kaspersky users discussed being unable to update their anti-virus product. The posting entitled 'Problem with the bases, Cannot update databases with 2011' is here: http://forum.kaspersky.com/index.php?showtopic=201405. It appears as though the issue has not yet been fully resolved. Thanks Bill for letting us know.

Cheers,
Adrien de Beaupré
Intru-shun.ca Inc.