It is Christmas morning in the US and hopefully Santa has made his delivery at your house.  Some of those deliveries may be electronic in nature.  Under our tree there are 2 new laptops for grandchildren.  The laptops have been "pre-delivered" as this grandma has purchased anti-virus and installed, has removed all of the bloat ware from them and taken care of the Windows Updates and security setup.  The machines are ready for delivery.  I hope that those of you that have received new electronic toys under the tree will take the time to secure and protect them if you haven't already.  I am anxiously awaiting the arrival of my 6 little elves (grandchildren) so that we can begin our Christmas celebration.

A little later I am going to do a diary that overviews the lessons that I have learned in the last few months as I have dealt with customers infected computers.  Stay tuned.

Deb Hale